We only accept online bookings through our 'Book Now' button
Deposits are mandatory for all treatments. Your deposit will be forfeited in case of rescheduling, or cancellations within 48 hours of your scheduled appointment.
However, if your appointment is beyond the 48-hour window, we can transfer your deposit to a new treatment time or add it as a credit to your account.
If you no-show an appointment or cancel on the day of your appointment the FULL FEE of your appointment will be taken from your card.
No Children in Treatment Rooms
Why aren't children allowed in treatment rooms?
For the safety, comfort, and privacy of our patients and staff, we ask that children not accompany parents or guardians into treatment rooms. Having children present can cause distractions and create potential safety hazards during appointments.
What should I do with my child during my appointment?
We offer a crèche facility where your child can be safely cared for while you attend your appointment. The crèche is staffed with qualified personnel who provide a secure, engaging environment for your child. *Is the crèche service free?* No, the crèche service is $30 per hour, per child. This fee must be paid online prior to the booking.
Do I need to book the crèche in advance?
Yes, crèche services must be booked in advance to ensure availability. Please let us know when you schedule your appointment if you will need this service.
Can I bring my child into the treatment room if they are well-behaved?
Unfortunately, no. Even if a child is calm and well-behaved, their presence can still pose a distraction or safety concern. We encourage all clients to use the crèche facility for childcare during appointments.
What if I forget about the policy and bring my child with me?
If you arrive with your child and have not made crèche arrangements, we may need to reschedule your appointment and you will lose your deposit. To avoid any inconvenience, please plan ahead and book the crèche in advance if needed.
What are the crèche's safety measures?
Our crèche is staffed by trained professionals and follows strict safety protocols to ensure your child is in a secure and nurturing environment. If you have any specific concerns, feel free to ask our staff for more details.
Your deposit must be paid online but the remaining balance can be settled using Afterpay, ZipPay, major credit/debit cards, or cash.
We regret to inform you that we do not offer refunds.
Please arrive 10mins early to your appointment to fill out forms. We kindly request that you wear a thin strap singlet (top where the straps come down) so we can massage your arms, neck and shoulders without you having to remove any clothing.
Please arrive 10mins early to your appointment to fill out forms. Please follow the before and aftercare to get the most out of your treatment, you can find this in our 'Body Sculpting' tab.